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Owned and operated by Rejuvnate, we welcome your questions about saunas, cold plunges, home gyms, and more.
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Frequently Asked Questions
How long does shipping take?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for complete details on how to initiate a return and what qualifies.
Can I exchange an item for a different model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the model you prefer. Check our Return Policy for full details.
What should I know before choosing a sauna or cold plunge?
Consider the available space in your home, desired capacity, and whether you prefer infrared or traditional heat for saunas. For cold plunges, think about tub size and your preferred temperature range. Our product pages include detailed specifications to help you decide.
Do your home gyms require assembly?
Most home gym equipment does require customer assembly. Each product listing includes assembly details, and many units come with step-by-step instructions and the necessary hardware to get you set up.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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30-Day Returns
Not the right fit? Our 30-Day Returns policy is designed to make the process simple and straightforward.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no minimum purchase required.
